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Due to the current Coronavirus situation the practice will remain open on Good Friday and Easter Monday.  If you require advice from a GP please complete an E Consult via our website or call 01769 573101.


111 Coronavirus Online

- if you think you have Coronavirus symptoms, use this link to access 111 Online to find out what to do.

- from "From Friday 20 March onwards, those who have COVID-19 or are advised to self-isolate will be able to obtain an “isolation note” by visiting NHS 111 online and completing an online form, rather than visiting a doctor. For COVID-19 cases this replaces the usual need to provide a “fit note” after seven days of sickness absence. Isolation notes will also be accepted by Jobcentre Plus as evidence of your inability to attend."

Coronavirus (Covid-19) Update

The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public.

All practices have been advised to take the following precautions with regards to Coronavirus (COVID-19).


Please do not come into the Surgery unless you have a pre-arranged appointment or need to make a collection.

Over the coming days all routine appointments will be changed to telephone consultations to avoid the need for you to attend the practice in the first instance. If clinically necessary you will be invited to attend personally at a pre-arranged time.

You can make contact with your GP by using eConsult - please see link further down the page.  All eConsults will be forwarded to a GP for a response either by email or phone and if clinically appropriate you will be offered a face to face appointment.

If you do not have access to a computer, please call the Surgery and we will arrange a telephone call with a clinician who will be able to advise you over the telephone or if clinically appropriate you will be offered a face to face appointment.

We are monitoring the situation daily and will update this site and our Facebook page regularly.

What to do if you have the following symptoms, stay at home for 7 days if you have either 

  • a high temperature
  • a new continuous cough

DO NOT go to a GP surgery, pharmacy or hospital.

You do not need to contact NHS 111 to tell them you are staying at home. Use the NHS 111 online coronavirus service if

  • You feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days


If you wish to access 111, please consider NHS 111 online as 111 is experiencing high levels of calls.

Catch it

Check out our new Self-care Medication page!





Medication Ordering Methods during Coronavirus

Both GP practices and community pharmacies are under immense pressure as a consequence of the increased volume of prescriptions being requested.

In order to process repeat prescription requests in the most timely and efficient manner, the way you order your prescription may need to change; the following methods are strongly encouraged:

1.     Online Ordering. If you are already registered with the practice to use the online service: SystmOnline, you should order your medication online, or via the SystmOnline App.​

2.    The NHS App. This app for smartphones can be used to order your medication.

(If you haven’t registered for the online service you can register for the NHS App from home using photo identification and a photo of your face. You can then use the app to order your medication. )

When you are requesting your items:

Inappropriate ordering places a huge strain on practice resources and staff time, as well as having an adverse impact on community pharmacy and could lead to medicines shortages. Therefore:

Please DO NOT:

1.    Request repeat medications ahead of normal time

(Your request will not be dealt with any earlier, you should order your prescription no more than 7 working days before you run out of medication).

2.    Request extra medication

(National guidance from NHS England states that quantities of medication prescribed should be for no longer than is currently prescribed).

3.    Request New/Infrequently used medication

(If you have had medicines in the past but have recovered sufficiently to have not needed them in the last six months then we will not issue without a full clinical review and then only if deemed necessary).

Please DO:

1.    Only order what you actually need

2.    Ensure that you have a Pharmacy nominated to dispense your prescriptions

(Without a “Nominated Pharmacy” the practice cannot send an electronic prescription to a pharmacy to be dispensed).

Green Impact for Health

green impact

South Molton Medical Centre are very proud to be taking part in an initiative called Green Impact for Health. This is a national initiative set up by NUS and RCGP to improve sustainability and social responsibility within primary care. 

It aims to look at almost every aspect of primary care ranging from office waste to better medicines management. The aim is to improve how time and resources are used resulting in improved patient care and experience along with a reduction in CO2 used, therefore having a positive impact on climate change.



For more information of Improved Access to Primary Care in North Devon click here​.uk

If you have already used this service, would you like to complete a survey about your experiences? We are collecting patients' views of this service in a short and confidential survey that will take no more than 5 minutes to complete. Please click here to access the survey. Thank you in advance.


Adults aged 65 or over and the pneumococcal vaccine

Pneumonia shots for Seniors 

If you are 65 or over, you can be offered a type of pneumo jab known as the pneumococcal polysaccharide vaccine (PPV). This one-off vaccination is very effective at protecting you against serious forms of pneumococcal infection. For more information and to book an appointment please call the Medical Centre.





Save time – do it online!

Sign up to GP online services and you'll be able to use a website or app to:
•book or cancel appointments online with a GP or nurse
•order repeat prescriptions online
•view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
•view clinical correspondence such as hospital discharge summaries, outpatient appointment letters and referral letters


The service is free and available to everyone who is registered with a GP.

 GP Online Services

 Please click on this link, Patient Online Access, to download and print the information leaflet and application form or collect from Reception to complete and bring to the practice with the specified identification. Click this link for Access to Medical Records Consent Form.



My Health Devon

MyHealth - Devon aims to empower people to be healthier, better informed and to take greater responsibility for their own health and health choices.  They will do this by providing evidence based information that: 

  • enables patients to make informed decisions about their care and treatment options
  • promotes Shared Decision Making conversations between patient and clinician
  • promotes self-management of their conditions
  • promotes a healthy lifestyle
  • informs people in Devon about local services and support groups





Call 111 when surgery is closed


Below you will find useful links to help you:  

register if you are new to our area 

- notify us if you change your address or if you have a new phone number

Order prescriptions online

- Make appointments online

- Fill in a Travel Questionaire if you are going abroad on holiday

- My Home Blood Pressure Monitor Diary Template

- Would you recommend us to Friends & Family?

- Also, visit us on Facebook to keep up-to-date with our news, and to keep in contact with us!


We hope you find all you are looking for on our site but if not please contact us with any suggestions concerning useful or informative items we can add to make the site more user friendly.


Did you know, we have our own bi-monthly e-newsletter!

NewsletterThese are full of news, health updates and useful information. You can see previous South Molton Medical Centre's newsletters here, and subscribe to future ones here  or ask at Reception.




 SMMC newsletterSMMC newsletterSMMC newsletterSMMC newsletterSMMC newsletterSMMC newsletter




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Many documents on the website are in Portable Document Format. Click here to download the latest free version of Adobe Acrobat Reader to be able to view these files. 

(Site updated 06/04/2020)
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